Shipping Policy

SWAGGER LONDON – SHIPPING POLICY

We aim to process and dispatch Swagger London orders as quickly as possible.

UK Orders

Orders are normally processed within 1–2 working days, excluding weekends and UK bank holidays.

Once dispatched, standard UK delivery will normally take approximately 2–5 working days.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control.

Shipping Charges

The applicable shipping charge will be displayed at checkout before payment is completed.

Any free-delivery promotions will be subject to the terms displayed on the website at the time of purchase.

Order Tracking

Where tracking is available, customers will receive tracking information by email or through their order confirmation once their parcel has been dispatched.

Incorrect Addresses

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your delivery details, contact us immediately at info@swaggerlondon.co.uk. We will try to amend the address where possible, but we cannot guarantee changes once an order has been dispatched.

Delayed or Missing Parcels

If your parcel has not arrived within the expected delivery period, please contact us at info@swaggerlondon.co.uk with your order number.

We will investigate the delivery with the relevant carrier and assist you in resolving the issue.

Damaged Deliveries

If your order arrives damaged, please contact us as soon as possible and provide your order number and photographs of the parcel and affected item where appropriate.

International Shipping

Where international delivery is offered, available destinations, delivery charges and estimated delivery times will be displayed at checkout.

International customers may be responsible for applicable customs duties, import taxes or other charges imposed by their country, except where these have been collected as part of the checkout price.

Contact

For shipping enquiries:

Swagger London
7 Harrow Place
London
E1 7DB
United Kingdom

Email: info@swaggerlondon.co.uk